Family-Owned | Hospital-Grade Steam Cleaning | 100% Satisfaction Guarantee

Looking for experienced carpet cleaners in Auckland that delivers exceptional results? At Carpet Surgeon, we don’t just clean carpets—we restore them

As a New Zealand family-owned business operating for over three decades, we provide hospital-grade steam cleaning that exceeds industry standards. Whether you need routine stain removal in a residential home or a commercial fit-out for a retirement village, our team serves Mt Eden, the North Shore, and the wider Auckland region

Serving Auckland for over 30 years

30 years of carpet cleaning experience in Auckland
carpet surgeon's van for carpet cleaning and carpet repair jobs in Auckland

Carpet Surgeon is a New Zealand family-owned business specialising in professional carpet cleaning services throughout Auckland. For over 30 years, we’ve built our reputation on delivering exceptional results that exceed industry standards. Endorsed by property managers, home owners, and insurance companies across New Zealand, we’re trusted by residential and commercial clients who demand the highest quality care. Our commitment goes beyond surface cleaning, we create healthier, safer environments through meticulous carpet cleaning and restoration expertise.

Every member of our team is extensively trained in advanced carpet cleaning techniques and modern restoration methods. As professional carpet cleaners serving Auckland, including North Shore, Central Auckland, and surrounding suburbs. We handle everything from routine steam cleaning to complex restoration. This comprehensive expertise means you work with one trusted team who understands your carpets inside and out, eliminating the hassle of coordinating multiple contractors while ensuring consistent, exceptional results.

The Gold Standard in Carpet Cleaning

Why have property managers and homeowners chosen Carpet Surgeon as their preferred carpet cleaners in Auckland since the 1990s?

At Carpet Surgeon, we use advanced steam cleaning because it’s simply the most effective method for deep care. This isn’t just our opinion—it’s recommended by major carpet manufacturers, including the New Zealand Wool Board, for all carpet types.

Our professional carpet cleaners use hospital-grade steam cleaning equipment that penetrates deep into carpet fibres, using controlled heat and powerful extraction to remove embedded dirt, allergens, and bacteria that regular vacuuming can’t reach. The result? Floors that don’t just look clean—they’re genuinely healthier, softer underfoot, and last significantly longer.

Unlike surface cleaning methods or rental machines, our professional steam cleaning process restores your carpets to their original beauty while protecting your investment for years to come.

carpet cleaning using steam cleaning method

Advanced "Healthy Home" Technology

Unlike rental machines, our industrial steam cleaning systems use controlled heat to sanitize your home, killing bacteria and viruses

Eco-Friendly Solutions

We use biodegradable, low-allergen products that are safe for pets and children

The Carpet Surgeon Promise

All our work is 100% guaranteed. If any faults arise during the guarantee period, we fix them free of charge

Highly Rated

From fixing wool carpets to emergency cleanups, our 80+ reviews confirm our prompt, professional service

Our Pricing

We understand that you require targeted solutions for specific carpet concerns. We work closely with you to pinpoint your custom requirements and deliver a detailed quote outlining all costs involved. Factors that contribute to the overall cost can include the number of rooms, size of the area, type of service and the condition of your existing carpets. 

Get in touch with our team now to enquire about accurate pricing for your carpet cleaning service today.

Carpet Cleaning Services

Professional carpet cleaning solutions for Auckland homes and businesses, from routine deep cleaning to specialised stain removal and restoration.

Deep Steam Carpet Cleaning

We use advanced hot-water extraction recommended by the New Zealand Wool Board. Our hospital-grade equipment penetrates deep fibers to remove embedded dirt, allergens, and bacteria that regular vacuuming misses

Carpet Repairs & Stretching

Don’t replace it when you can repair it. We are experts in **carpet stretching** to remove ripples, patch repairs for damage, and fixing squeaky floorboards under the carpet

Garage Carpet Installation

Transform your garage into a usable space. We specialize in laying high-quality garage carpet, ensuring a professional finish that adds value to your home

Commercial

Reliable commercial carpet cleaning and maintenance for offices, retail spaces, and high-traffic environments. Minimising downtime while maintaining a professional appearance.

Upholstery & Rug Cleaning

Extend the life of your furniture. We treat delicate upholstery and loose rugs with the same meticulous care as your fitted carpets, removing stains and revitalizing fabrics

Flood Restoration & Emergency Drying

Water damage requires speed. We provide prompt response services to extract water, dry your property, and sanitise rugs and carpets after flooding emergencies

Any faults that may arise during the guarantee period will be fixed, free of charge.

THE CARPET SURGEON PROMISE

all work is 100% guaranteed

Our aim is to delight every single customer. As Auckland based carpet repair specialists and cleaners, we deliver a professional service to higher than industry standards, and all our work is fully guaranteed for your satisfaction. However, due to the nature of some stains, we cannot always guarantee the total reversal of stains.

What our customers say

Service Areas – Your Local Auckland Carpet Cleaner

Based in Mt Eden (2 C/2 Haultain Street), our mobile technicians provide rapid response times across the isthmus

 

Central Auckland:

  • Mt Eden
  • Kingsland
  • Ponsonby
  • Grey Lynn 

 

North Shore & Surrounds:

We service residential and commercial properties across the bridge and surrounding suburbs.

Why Auckland Chooses Carpet Surgeon

Homeowner enjoying soft clean carpet after professional steam cleaning service

Your carpets work hard. Between daily foot traffic, spills, pets, and life’s inevitable messes, they take a beating. Professional carpet cleaning isn’t just about appearance, it’s essential for extending carpet life and maintaining a healthy indoor environment for your family or employees.

What sets Carpet Surgeon apart as Auckland’s trusted carpet cleaners:

30+ Years of Proven Expertise
Three decades of experience means we’ve solved virtually every carpet challenge imaginable. Our professional carpet cleaners bring extensive training and refined techniques to every job.

Hospital-Grade Equipment and Eco-Friendly Solutions
While others use consumer-grade equipment, we invest in professional steam cleaning systems that deliver superior results. Our eco-certified solutions are powerful on dirt, gentle on fibres, and safe for your family and pets.

Meticulous Attention to Detail
We don’t rush. Every carpet receives customised treatment based on fibre type, condition, and your specific concerns. From routine deep cleaning to stubborn stain removal and restoration work, we treat your carpets with the care they deserve.

Comprehensive Service Capabilities
Beyond exceptional cleaning, our team handles upholstery care, flood restoration, and when needed, expert carpet repairs. One trusted team, complete solutions, consistent excellence.

Sometimes, carpets can get so run down that your only option is to get them repaired. Carpet repairs require expertise, whether that is doing a patch repair or a complete replacement. As experts at all things carpets, we can take care of that too. Our team can also help with other services like upholstery cleaning, flood restorations, and installing a garage carpet. If you are in Auckland, contact us today for any carpet related problems you may be facing.

FAQs

A: We recommend having your carpets cleaned every 6 to 12 months to help extend their overall lifespan. This helps to remove any trapped dirt, bacteria, stains and germs within the carpet fibres. Heavy foot traffic areas in your home might also require a professional clean every 6 to 12 months. Homes with children or pets should consider a professional clean every 4 to 6 months to keep carpets pristine

A: You should allow 6 to 12 hours for your carpet to completely dry after steam cleaning, or overnight for best results. The drying time usually also depends on the carpet type and room size. To speed up the drying process, open the doors and leave all windows open to increase and circulate airflow. A fan also works well for this. If you have a dehumidifier, leave that running for a few hours to collect excess moisture from the air and speed up the drying process. 

A: There are a few reasons your carpet might leave a slight odour after being professionally cleaned. The main reason is the excess moisture from the carpet, which is wet and still drying. Although not unpleasant, the smell usually disappears after a few hours when the carpet has completely dried

A: This depends on the number of rooms needing cleaning and the carpet type. The cleaning process can take longer if carpets are heavily soiled or stained. Your carpet technician will advise on the cleaning time during your consultation

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    Ready for a Fresher, Healthier Home

    Don’t let stains settle. Contact Carpet Surgeon today for a free, no-obligation quote

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