Looking for experienced carpet cleaners in Auckland that delivers exceptional results? At Carpet Surgeon, we don’t just clean carpets—we restore them
As a New Zealand family-owned business operating for over three decades, we provide hospital-grade steam cleaning that exceeds industry standards. Whether you need routine stain removal in a residential home or a commercial fit-out for a retirement village, our team serves Mt Eden, the North Shore, and the wider Auckland region
Carpet Surgeon is a New Zealand family-owned business specialising in professional carpet cleaning services throughout Auckland. For over 30 years, we’ve built our reputation on delivering exceptional results that exceed industry standards. Endorsed by property managers, home owners, and insurance companies across New Zealand, we’re trusted by residential and commercial clients who demand the highest quality care. Our commitment goes beyond surface cleaning, we create healthier, safer environments through meticulous carpet cleaning and restoration expertise.
Every member of our team is extensively trained in advanced carpet cleaning techniques and modern restoration methods. As professional carpet cleaners serving Auckland, including North Shore, Central Auckland, and surrounding suburbs. We handle everything from routine steam cleaning to complex restoration. This comprehensive expertise means you work with one trusted team who understands your carpets inside and out, eliminating the hassle of coordinating multiple contractors while ensuring consistent, exceptional results.
At Carpet Surgeon, we use advanced steam cleaning because it’s simply the most effective method for deep care. This isn’t just our opinion—it’s recommended by major carpet manufacturers, including the New Zealand Wool Board, for all carpet types.
Our professional carpet cleaners use hospital-grade steam cleaning equipment that penetrates deep into carpet fibres, using controlled heat and powerful extraction to remove embedded dirt, allergens, and bacteria that regular vacuuming can’t reach. The result? Floors that don’t just look clean—they’re genuinely healthier, softer underfoot, and last significantly longer.
Unlike surface cleaning methods or rental machines, our professional steam cleaning process restores your carpets to their original beauty while protecting your investment for years to come.
Unlike rental machines, our industrial steam cleaning systems use controlled heat to sanitize your home, killing bacteria and viruses
We use biodegradable, low-allergen products that are safe for pets and children
All our work is 100% guaranteed. If any faults arise during the guarantee period, we fix them free of charge
From fixing wool carpets to emergency cleanups, our 80+ reviews confirm our prompt, professional service
We understand that you require targeted solutions for specific carpet concerns. We work closely with you to pinpoint your custom requirements and deliver a detailed quote outlining all costs involved. Factors that contribute to the overall cost can include the number of rooms, size of the area, type of service and the condition of your existing carpets.
Get in touch with our team now to enquire about accurate pricing for your carpet cleaning service today.
Professional carpet cleaning solutions for Auckland homes and businesses, from routine deep cleaning to specialised stain removal and restoration.
We use advanced hot-water extraction recommended by the New Zealand Wool Board. Our hospital-grade equipment penetrates deep fibers to remove embedded dirt, allergens, and bacteria that regular vacuuming misses
Don’t replace it when you can repair it. We are experts in **carpet stretching** to remove ripples, patch repairs for damage, and fixing squeaky floorboards under the carpet
Transform your garage into a usable space. We specialize in laying high-quality garage carpet, ensuring a professional finish that adds value to your home
Reliable commercial carpet cleaning and maintenance for offices, retail spaces, and high-traffic environments. Minimising downtime while maintaining a professional appearance.
Extend the life of your furniture. We treat delicate upholstery and loose rugs with the same meticulous care as your fitted carpets, removing stains and revitalizing fabrics
Water damage requires speed. We provide prompt response services to extract water, dry your property, and sanitise rugs and carpets after flooding emergencies
Any faults that may arise during the guarantee period will be fixed, free of charge.
Our aim is to delight every single customer. As Auckland based carpet repair specialists and cleaners, we deliver a professional service to higher than industry standards, and all our work is fully guaranteed for your satisfaction. However, due to the nature of some stains, we cannot always guarantee the total reversal of stains.
EXCELLENT Based on 80 reviews Posted on Brad AlexanderTrustindex verifies that the original source of the review is Google. Awesome job, prompt service. Completely satisfied.Posted on Ranjith De silvaTrustindex verifies that the original source of the review is Google. Prompt response and excellent workmanship. Highly recommended for carpet work.Posted on Jason StokesTrustindex verifies that the original source of the review is Google. We experienced a flooding emergency and Carpet Surgeon attended the very next day to replace the carpet and steam clean the rest of the property. Exceptional service thank you.Posted on Leonie RidlingTrustindex verifies that the original source of the review is Google. Right from the time that Carpet Surgeon came and quoted the carpet cleaning of our retirement village & hospital, to the work actually being completed, has been a great experience. Their pricing is reasonable, their technicians & office staff very professional and helpful. We will definitely be using their services on a regular basis going forward.Posted on Matilda AaltonenTrustindex verifies that the original source of the review is Google. Got my rugs cleaned here after a flood. Very easy, better price than other places and now the rugs look like new again! Highly recommend!Posted on Janene HoughtonTrustindex verifies that the original source of the review is Google. The company was great to work with. Kept us up to date with any changes to arrival time on the day of booking and our contractor did a fantastic job of cleaning - friendly and reliable service.Posted on trish clarkTrustindex verifies that the original source of the review is Google. I have used Carpet Surgeons twice and both times very satisfied with the prompt response. First time was to stretch a wool carpet and second a quick repair job. Excellent company.Posted on Dave StokesTrustindex verifies that the original source of the review is Google. Professional and friendly, highly recommendedPosted on Georgia O'SullivanTrustindex verifies that the original source of the review is Google. Absolutely fantastic service! I highly recommend The Carpet Surgeon to anyone looking to have their carpets, rugs, and/or upholstery professionally cleaned. Their team is efficient, friendly, trustworthy and incredibly thorough. They also do an amazing job laying and repairing garage carpet, and fixing squeaky floorboards. I couldn't recommend this company and their specialist service offering more!Posted on Tom MatthewsTrustindex verifies that the original source of the review is Google. Fast response, great communication the Carpet Surgeon Abraham arrived early and did a great job, would use again and recommend, Regards Matthews family of Kingsland.
Based in Mt Eden (2 C/2 Haultain Street), our mobile technicians provide rapid response times across the isthmus
Central Auckland:
North Shore & Surrounds:
We service residential and commercial properties across the bridge and surrounding suburbs.
Your carpets work hard. Between daily foot traffic, spills, pets, and life’s inevitable messes, they take a beating. Professional carpet cleaning isn’t just about appearance, it’s essential for extending carpet life and maintaining a healthy indoor environment for your family or employees.
What sets Carpet Surgeon apart as Auckland’s trusted carpet cleaners:
30+ Years of Proven Expertise
Three decades of experience means we’ve solved virtually every carpet challenge imaginable. Our professional carpet cleaners bring extensive training and refined techniques to every job.
Hospital-Grade Equipment and Eco-Friendly Solutions
While others use consumer-grade equipment, we invest in professional steam cleaning systems that deliver superior results. Our eco-certified solutions are powerful on dirt, gentle on fibres, and safe for your family and pets.
Meticulous Attention to Detail
We don’t rush. Every carpet receives customised treatment based on fibre type, condition, and your specific concerns. From routine deep cleaning to stubborn stain removal and restoration work, we treat your carpets with the care they deserve.
Comprehensive Service Capabilities
Beyond exceptional cleaning, our team handles upholstery care, flood restoration, and when needed, expert carpet repairs. One trusted team, complete solutions, consistent excellence.
Sometimes, carpets can get so run down that your only option is to get them repaired. Carpet repairs require expertise, whether that is doing a patch repair or a complete replacement. As experts at all things carpets, we can take care of that too. Our team can also help with other services like upholstery cleaning, flood restorations, and installing a garage carpet. If you are in Auckland, contact us today for any carpet related problems you may be facing.
A: We recommend having your carpets cleaned every 6 to 12 months to help extend their overall lifespan. This helps to remove any trapped dirt, bacteria, stains and germs within the carpet fibres. Heavy foot traffic areas in your home might also require a professional clean every 6 to 12 months. Homes with children or pets should consider a professional clean every 4 to 6 months to keep carpets pristine
A: You should allow 6 to 12 hours for your carpet to completely dry after steam cleaning, or overnight for best results. The drying time usually also depends on the carpet type and room size. To speed up the drying process, open the doors and leave all windows open to increase and circulate airflow. A fan also works well for this. If you have a dehumidifier, leave that running for a few hours to collect excess moisture from the air and speed up the drying process.
A: There are a few reasons your carpet might leave a slight odour after being professionally cleaned. The main reason is the excess moisture from the carpet, which is wet and still drying. Although not unpleasant, the smell usually disappears after a few hours when the carpet has completely dried
A: This depends on the number of rooms needing cleaning and the carpet type. The cleaning process can take longer if carpets are heavily soiled or stained. Your carpet technician will advise on the cleaning time during your consultation
Don’t let stains settle. Contact Carpet Surgeon today for a free, no-obligation quote